The second-hand marketplace Members Voice Displeasure Over Size Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its size classifications for women's and children's garments failing to inform every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.
The company said the revised method more closely matches other platforms.
It has advised users to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Updates
Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
User Stories
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The app has more than 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: previously, the service retracted a modification regarding delivery choices after backlash from users.
